Job Duties

• Ensure quality assurance process is functioned in an effective way. 
• Conduct awareness training on quality assurance function and SAP QM module.
• Identify resources to proceed QA process 
• Ensure resources including manpower are utilized effectively. 
• Ensure cross-functional objectives are proceeding in an effective way.
• Discuss with relevant departments / sections about external customer complaints and take appropriate actions to prevent recurrences. 
• Ensure corrective/ preventive actions are maintained in the process effectively by doing follow up audits after reasonable time gap. 
• Ensure to implement required actions in the process against product audits carried out by the customer/ agent. 
• Ensure manufacturing process is carried out as per the validated specifications 
• Make required changes to the process specification after discussing with technical and production teams. 
• Conduct internal process audits and discuss with relevant departments.
• Keeping all kinds of data pertaining to QA, gathering, summarizing and presenting time to time as per the management requirement.
• Reduction of quality failure cost by 5% than 2017 figures in Unsupported QA, Reduction of Customer complaints to 12 numbers in unsupported section, Operational Improvements (Internal Process), People Training & Development (Learning and Development)

Requirements

• Female/ Male
• Age Below 40
• A Bachelor’s Degree in physical / Science, Business Admin equivalent. or NDT/BSc Polymer Technology/ and MSC in Polymer. & Diploma in quality Management –SLSI
• Minimum of 05 years of experience in Quality Assurance in senior position & 02 Years’ experience in similar capacity.