Job Duties

• Ensure the Quality Assurance (QA) processes and systems are implemented and maintained effectively within the manufacturing environment.
• Conduct quality awareness training programs for employees on Quality Management Systems and SAP QM module.
• Identify and allocate resources required for QA process implementation and monitoring.
• Ensure efficient utilization of manpower, production resources, and QA tools.
• Coordinate with cross-functional departments including Production, Technical, and Operations to achieve quality objectives.
• Investigate external customer complaints, identify root causes, and implement corrective actions to prevent recurrence.
• Monitor and follow up on Corrective and Preventive Actions (CAPA) through scheduled internal audits and quality reviews.
• Implement improvements based on customer product audits and third-party inspections.
• Ensure all manufacturing processes comply with validated product specifications and quality standards.
• Collaborate with technical and production teams to update and improve process specifications and quality procedures.
• Conduct internal process audits, compliance checks, and quality inspections.
• Maintain accurate QA data, quality reports, audit documentation, and management presentations.
• Support continuous improvement initiatives to reduce quality failure costs and customer complaints.
• Contribute to operational improvements, staff training, and quality culture development.

Requirements

• Female/ Male
• Age Below 40
• Bachelor’s Degree in Physical Science, Business Administration, or related field.
• Qualifications such as NDT / BSc Polymer Technology / MSc Polymer Science will be an added advantage.
• Diploma in Quality Management – SLSI preferred.
• Minimum 5 years of experience in Quality Assurance within a manufacturing environment.
• At least 2 years’ experience in a senior QA or supervisory capacity.
• Experience with Quality Management Systems (QMS), internal audits, process audits, and manufacturing quality standards.
• Knowledge of SAP QM module, QA documentation, and quality process control will be an added advantage.
• Strong analytical, reporting, and problem-solving skills.
• Ability to work with cross-functional teams in a fast-paced manufacturing environment.