Sales/Marketing/Merchandising

Assistant Operations Manager (Retail) Full-Time

Job Duties:

  • Maintain regular communication and strong relationships with retail partners.
  • Support partners in achieving business targets through effective coordination and guidance.
  • Plan and organize appreciation events, networking sessions, and engagement activities for tenants.
  • Coordinate with internal departments for smooth retail operations and store openings.
  • Organize monthly review sessions and performance discussions with retail partners.
  • Ensure tenants adhere to mall policies, brand standards, and operational guidelines.
  • Maintain an up-to-date database of tenant details, store layouts, and hierarchy changes.
  • Collaborate with marketing and events teams for retailer participation in promotional campaigns.
  • Organize quarterly meetings with key retailer representatives to strengthen collaboration.
  • Gather and report on feedback forms to track relationship quality and engagement metrics.

Requirements:

  • Female
  • Age below 40
  • Bachelor’s degree in Business Management, Marketing, or a related field.
  • Minimum 3–5 years of experience in retail operations, tenant management, or shopping mall coordination.
  • Strong interpersonal and communication skills with a customer-centric mindset.
  • Excellent organizational and analytical abilities.
  • Proficiency in MS Office and experience in data-driven reporting.

Overview

  • Location: Colombo 05
  • Job Title: Assistant Operations Manager (Retail)
  • Days: 5d / week
  • Rate: Rs. 200,000.00 - Rs. 250,000.00 / Monthly
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