Job Duties

• Act as the primary point of contact for customer inquiries, providing prompt and effective responses to their queries and concerns.
• Coordinate with the sales team to prepare and deliver accurate quotations to customers within the specified timelines.
• Ensure smooth internal coordination between the back office and front-line staff to expedite order processing and delivery.
• Assist in maintaining customer databases and records, ensuring accuracy and completeness.
• Collaborate with various departments to streamline processes and enhance overall efficiency.

Requirements

• Age below 35 years.
• Higher Diploma/Bachelor's degree in Business Administration, Marketing, or a related field.
• Ability to work in a fast-paced environment and adapt to changing priorities.
  
• Proven experience in sales coordination or a similar role, ability to do quotations/invoicing.
• Excellent communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• A proactive attitude with a willingness to take initiative and solve problems independently.
• Commitment to delivering exceptional customer service and fostering positive relationships.