Job Duties

• Provide L1 support for ERP/manufacturing systems and user training.
• Troubleshoot hardware, software, and install updates/patches.
• Manage printer inventory and coordinate with service vendors.
• Offer on-site/remote IT support during weekends to avoid disruptions.
• Handle basic LAN/WAN/Wi-Fi troubleshooting and escalate issues.
• Manage IT support tickets and ensure timely resolution.
• Maintain IT asset records and user documentation.
• Perform other duties as assigned.

Requirements

• Male 
• Age Below 35
• Bachelor’s degree in IT.
• 1+ year experience in IT support.
• Skilled in Microsoft 365 (Azure AD, Intune, SharePoint, Teams).
• Knowledge of LAN/WAN, Wi-Fi, and hybrid domains.
• Preferably AZ-900 & AZ-104 certified.
• Fast learner, problem-solver, and self-motivated.
• Able to work in a fast-paced, cross-functional environment.