Job duties

• Welcome and assist guests in a friendly and professional manner
• Handle customer inquiries, reservations, and requests
• Manage front-office activities and coordinate with relevant teams
• Handle telephone calls, messages, and customer communications
• Assist with daily administrative and record-keeping tasks
• Respond to customer feedback and basic concerns professionally
• Maintain a clean, organized, and welcoming front-office area

Requirements

• Female
• Age below 35
• Good communication skills in English and Sinhala
• Pleasant personality with excellent customer-service skills
• Well-groomed and professionally presented
• Previous experience in front office, customer service, hospitality, or a similar role will be an advantage
• Ability to work in a fast-paced environment
• Good interpersonal and organizational skills