Job Duties

• Manage and supervise the daily housekeeping operations and ensure all areas are maintained to the required standards.
• Lead, train, and motivate the housekeeping team to maintain high levels of performance and service.
• Prepare staff duty rosters, allocate daily tasks, and monitor attendance and productivity.
• Ensure guest rooms, public areas, back-of-house areas, and other facilities are maintained to high standards of cleanliness and hygiene.
• Conduct regular inspections of rooms and common areas to ensure quality standards are consistently maintained.
• Monitor housekeeping supplies, linen, uniforms, cleaning materials, and equipment.
• Maintain proper inventory records and control housekeeping-related costs.
• Coordinate with the Front Office, Maintenance, and other departments to ensure smooth daily operations.
• Handle and resolve guest complaints related to housekeeping services professionally and promptly.
• Ensure compliance with health, safety, hygiene, and company standards.
• Develop and implement housekeeping procedures and checklists to improve operational efficiency.
• Monitor the performance of housekeeping staff and provide regular feedback and training.
• Coordinate deep-cleaning, maintenance, and special cleaning requirements when necessary.
• Prepare housekeeping reports and provide regular updates to management.
• Ensure proper handling and reporting of lost and found items.
• Maintain a professional and service-oriented environment within the housekeeping department.

Requirements

• Male/Female
• Age below 50 years
• Previous experience as a Housekeeping Manager, Assistant Housekeeping Manager, or Senior Housekeeping Supervisor.
• Experience in a hotel, resort, serviced apartment, hospital, or similar hospitality environment.
• Strong knowledge of housekeeping operations, cleaning procedures, hygiene standards, and inventory management.
• Proven ability to lead, supervise, and motivate a housekeeping team.
• Good organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and work effectively under pressure.
• Strong attention to detail and commitment to maintaining high service standards.
• Knowledge of health, safety, and hygiene practices will be an advantage.
• Relevant qualifications in Hospitality Management, Hotel Management, or Housekeeping will be an added advantage.