Job Duties

• Monitor and support the day-to-day operations of critical IT systems to ensure optimal performance. and minimal downtime. 
• Assist in the rollout of new systems, software, and hardware. Coordinate with vendors and internal teams to ensure smooth and timely implementation. 
• Provide timely and effective first-level support for software, hardware, and network-related issues across all locations. 
• Maintain accurate records of reported issues, resolutions, and system updates for tracking and audit purposes. 

Requirements 

• Male
• A diploma or degree in Information Technology, Computer Science, or a related field. 
• 2-3 years of experience in IT support or system operations. 
• Prior experience in the financial services sector or in supporting multi-branch organizations will be a strong advantage