Job Duties

• Drive service delivery to customers and growth by planning of linehaul for shipment and closely managing the movements to achieve established SOP & KPIs.
• Coordinate with overseas hubs to ensure shipment is smoothly delivered to final destination.
• Manage strategic procurement and vendors relationship with airlines and other vendors.
• Work closely with Sales team to develop value proposition for new opportunities
• Work closely with Operations team to ensure customer needs are delivered
• Any other tasks as assigned.

Requirements

• To provide leadership to the Freight Forwarding customer service team
• Sound knowledge in overall Customer Service, Documentation and Operations processes
• Minimum of 2 - 3 years of Managerial experience within the Freight Forwarding industry
• Degree/ diploma in Logistics/ Supply Chain from a recognized institute.