Job Duties

• Handle customer inquiries via phone, email, and in person. 
• Provide accurate information regarding products and services. 
• Maintain positive relationships with customers. 
• Resolve customer complaints and escalate issues when necessary. 
• Update customer records and maintain accurate documentation. 
• Coordinate with internal departments to ensure customer satisfaction. 
• Perform general administrative and customer support duties. 

Requirements

• Female 
• Age below 35
• Good command of English (spoken and written). 
• School leavers are welcome to apply. 
• Previous customer service, receptionist, call center, or front office experience will be an added advantage. 
• Good communication and interpersonal skills. 
• Basic computer literacy (MS Office, Email, Internet). 
• Positive attitude and willingness to learn.
• Candidates residing in Kohuwala, Nugegoda, Dehiwala, Mount Lavinia, Wellawatte, Kirulapone, Colombo 04, Colombo 05, Colombo 06, Colombo 07, Maharagama, Pamankada, Battaramulla, Rajagiriya, Kotte, Boralesgamuwa, and nearby areas are encouraged to apply.