Hotels/Restaurants/Food/Tourism

Reservations Coordinator - Hotel/Resorts Full-Time

Job Duties 

  • Handle reservations directly with guests and travel agents, using a central PMS, Channel Manager and Booking Engine
  • Handle inquiries for room reservations and hotel information on phone, email, WhotsApp and through OTA messages
  • Follow through on each reservation and ensure that all special requirements ore catered to and advance payments ore mode
  • Constantly be in touch with all deportments and properties to ensure a smooth operation
  • Pay attention to detail, be sensitive to guest needs, and effectively communicate some to the properties

Requirements 

  • Female/ Male
  • Age below 40
  • Minimum of 5 years of experience in Hospitality Reservations
  • Digitally savvy with the ability to effectively operate all booking related systems across multiple devices on different platforms
  • Degree in Hospitality Management or a related field 
  • Ability to spot on dresolve problems
  • Highly organized with a strong work ethic
  • Ability to multi-task and be willing to toke on challenges and work as a teem to achieve given targets

Overview

  • Location: Colombo 02
  • Job Title: Reservations Coordinator - Hotel/Resorts
  • Days: 5d / week
  • Rate: Rs. 60,000.00 - Rs. 90,000.00 / Monthly
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