Job Duties 

• Managing business user issues related to hardware and software applications (SAP, LOB and O365 applications) and resolving within set SLAs.
• Manage deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks and servers, identify and plan rectification of performance/ availability issues.
• Establishing and maintaining strong relationships across teams and with business users.
• IT equipment sourcing.
• Act as primary contact point for all enterprise support requirements.
• Ensure compliance with established IT policies and procedures.

Requirements 

• Male / Female 
• Age below 35
• More than 2 years of experience in IT including at least 1 years of experience in similar capacity.
• Diploma in Computing / Information Systems / IT or equivalent.
• CCNA, MCP or other IT related professional qualification is an added advantage.