Job Duties 

• Devising and maintaining office systems, including data management and filing
• Screening phone calls, inquiries and requests, and handling them when appropriate
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests
• Producing documents, briefing papers, reports and presentations
• Organizing and attending meetings and ensuring the manager is well prepared for meetings
• Liaising with clients, suppliers and other staff
• Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
• Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information at a monthly meeting with the directors
• Work with sales employees, answering their questions, providing instruction and guidelines and demonstrating the best service techniques for them
• Analyze sales reports and client account information to gain insight into the best way to provide service for specific clients, then explain this information to sales associates
• Relay information between management and sales representatives to best coordinate sales and service techniques and improve profits

Requirements 

• Female
• Professional Qualification
• 2  years experience
• Age below 30
• External Communication Skills
• Good Computer Literacy