Job Duties 

• Ensure all customer orders are delivered as planned and monthly sales and OTIF targets being achieved
• Acting as a focal point of contact between sales team in Canada/ Dubai, operation team in Pakistan, Local customers and factory operations team to ensure on time in full and smooth operations flow.
• Coordination of customers when they visit factory, ensure adequate information is provided regarding factory and products, keeping the confidentiality of information to maintain better relationships and make them delight.
• Ensuring all the details including customer data are communicated to the relevant departments effectively to have continuous flow and elimination of delays.
• Responsible for order confirming activities
• Effectively filling the production capacity with the support of internal external parties.
• Report in a timely and periodically to management, the status and health of the function
• Send accurate reports to the customer/global teams on time. 
• Evaluate, Coach, develop and motivate the team, identify training needs of team members and arrange necessary trainings to improve their performance.

Requirements

• BSc Degree in Supply chain, Accounting Qualification 
• Be multi skilled, with exposure to production planning, Procurement, warehouse operation & logistics management fields
• Possessing at least 10 to 12 years’ experience in a medium to large scale manufacturing organization. Experience in management grade is essential. 
• Be an excellent team player