Customer Relations/Public Relations

Visa and Consulate Assistant Full-Time

Job Duties:

  • Assist in processing visas, passports, birth registrations, attestations, and other consular documentation.
  • Provide accurate information to the public through phone, email, and in-person regarding consular procedures and fees.
  • Maintain proper records, databases, and files related to consular activities, ensuring confidentiality.
  • Coordinate with government authorities (Immigration, FRRO, Airport, Police, Hospitals) for consular-related cases.
  • Support in emergency and welfare-related consular matters as required.
  • Handle administrative and clerical duties such as correspondence, filing, and data entry.
  • Manage front office and reception tasks, including visitor coordination and telephone handling.
  • Perform any other tasks assigned to support consular operations.


Requirements:

  • Female 
  • Age below 35
  • Minimum qualification: GCE A/L.
  • Diploma or Degree in International Studies (preferred).
  • Minimum 2 years of experience in a travel agency handling visas.
  • Excellent command of English (both written and spoken).
  • Strong interpersonal and public relations (PR) skills.
  • Computer literacy (MS Office and email communication).
  • Pleasant and professional personality.

Overview

  • Location: Colombo 02
  • Job Title: Visa and Consulate Assistant
  • Days: 5d / week
  • Rate: Rs. 50,000.00 - Rs. 60,000.00 / Monthly
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